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Privacy Policy for CutePetsLove

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Last Updated: December 31, 2025

At CutePetsLove, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (cutepetslove.com) or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information You Provide:

    • Name, email address, shipping address, phone number, and payment details when you create an account, place an order, or contact us.

    • Any information you voluntarily submit through forms, reviews, or customer support.

  • Automatically Collected Information:

    • Device information (IP address, browser type, operating system).

    • Usage data (pages visited, time spent on site, referral sources) via cookies and similar technologies.

    • Analytics data through tools like Google Analytics or Wix Analytics.

  • Information from Third Parties:

    • Data from payment processors (e.g., Stripe, PagSeguro) and shipping partners to process orders.

    • Information from social media platforms if you interact with us via TikTok, Instagram, or other links.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including sending tracking updates and order confirmations.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails, newsletters, or marketing communications (you can opt out at any time).

  • Prevent fraud and ensure site security.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors who help us operate the site (e.g., Wix for hosting, payment processors, dropshipping suppliers for fulfillment, email services like Zoho).

  • Legal Requirements: When required by law, court order, or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

  • We use cookies to enhance your experience (e.g., remember your cart, personalize content).

  • You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Data Security

  • We implement reasonable security measures (including SSL encryption) to protect your data.

  • However, no online transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

  • Access and Update: You can access or update your personal information via your account or by contacting us.

  • Opt-Out: Unsubscribe from marketing emails using the link in any email or by contacting us.

  • Brazilian Customers (LGPD Compliance): Under Brazil's General Data Protection Law (LGPD), you have the right to access, correct, delete, or port your data. You may also revoke consent or request information about data sharing.

  • Deletion: Request deletion of your data by emailing us (subject to legal retention requirements).

7. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it.

8. International Data Transfers

As a dropshipping store with global suppliers, your data may be transferred to and processed in countries outside your residence (including China and the USA). We ensure appropriate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: luanda.lima@cutepetslove.com

Thank you for trusting CutePetsLove with your information. We’re dedicated to keeping your pets happy – and your data safe! 🐾

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